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์บ๋๋ค ์ํนํ๋ฆฌ๋ฐ์ด ์ค๋น : SIR(Serving It Right) ์๊ฒฉ์ฆ ์ทจ๋ํ๊ธฐ 2021 9์ ์ต์ ์ํ ๊ธฐ์ถ์ง์ ๋ํ๊ธฐ/์๊ธฐ๊ณ๋ฐ 2021. 9. 3. 00:00728x90๋ฐ์ํSMALL
๋ฌ๋ฌ! ์๋ ํ์ธ์~ (โโฝโ)โ
์ค๋์ ์บ๋๋ค ์ํนํ๋ฆฌ๋ฐ์ด ์ค๋นํ๊ธฐ ์๋ฆฌ์ฆ
๋ฐ๋ก Serving It Right ์๊ฒฉ์ฆ ์ทจ๋ ํธ์ ๋๋ค :)
์บ๋๋ค์์๋ ์ฃผ๋ฅ๋ฅผ ์ทจ๊ธํ๋ ๊ฒฝ์ฐ SIR์๊ฒฉ์ฆ์ด ์๋ ์ฌ๋๋ง ์ฃผ๋ฅ๋ฅผ ์๋นํ ์ ์๋ค๊ณ ํด์
์ ๋ ์ธ๋ป ์์๋ณธ ๊ฑฐ์ฌ์ ์ ํํ์ง๋,,, ๋์ถฉ ์๊ฒฉ์ฆ ํ์ํ๋ค๋ ๋ป
์ด์จ๋ ! ์์ง ์ก์คํผ๋ฅผ ๊ตฌํ๋ ์ค์ด์ง๋ง SIR ์๊ฒฉ์ฆ์ ๋ฏธ๋ฆฌ ์ทจ๋ํ์ต๋๋ค
Serving It Right์ ์ํ ์นดํ ํน์ ๋ค์ด๋ฒ ๋ธ๋ก๊ทธ์ ๋ง์ ๋ถ๋ค์ด ๋ต์์ ์ฌ๋ ค๋์ ์
๋ฌธ์ ๋ฅผ ๋ณต์ฌ ํ ํ Control + F๋ก ๊ฒ์ํ๋ฉด ๋๋ถ๋ถ ๋ต์ด ๋์ต๋๋ค!
์ ๋ ๋ธ๋ก๊ทธ ์ด 3๊ฐ๋ฅผ ์ฐธ๊ณ ํ๊ณ 35๋ฌธ์ ๋ฅผ ์ฝ 20๋ถ ์ ๋ ํ์ด์ 97% ์ ๋ต๋ฅ ๋ก ํต๊ณผํ์ต๋๋ค
์คํ๋ถ์ด๋๊น ๊ทธ๋ฅ ๋ค ํฉ๊ฒฉํ๋ค๊ณ ๋ณด์๋ฉด ๋ผ์ ใ ใ
์์๋ฐฉ๋ฒ
์์ ๋ฐฉ๋ฒ์ ๋จผ์ SIR ๋งํฌ์ ์ ์ํ์ฌ ํ์๊ฐ์ ์ ํฉ๋๋ค
๋งจ ์๋จ SIGN UP ํด๋ฆญ!
ํ์ ๊ฐ์ ์ ์๋ฃํ๋ฉด
4๊ฐ์ ์ฐฝ์ ํ์ธ ํ ์ ์์ด์ ์๊ฒฉ์ฆ ๊ด๋ จ ๊ฐ๋จํ ์ค๋ช ์ด ๋์ด์๋๋ฐ
๊ตณ์ด ์ฝ์ ํ์ ์์ด ๋น ๋ฅด๊ฒ ์ผ์ผ ํ์ด์ฃผ๋ฉด ๋ฉ๋๋ค
Moudule 4์ ๋ค์ด๊ฐ์๋ฉด 'Purchase exam' ๋ฒํผ์ด ์์ด์
๋ฒํผ์ ํด๋ฆญ ํ First name(์ด๋ฆ), Last name(์ฑ), ์ฐ๋ฝ์ฒ ๋ฑ ๊ธฐ๋ณธ ์ ๋ณด๋ฅผ ์ ๋ ฅํ ํ
CAD 35$์ ๊ฒฐ์ ํ๋ฉด ์ํ ์์ ์ค๋น ์๋ฃ์ ๋๋ค
์ ๋ 2021๋ 9์ 1์ผ์ ์์ํ๋๋ฐ
๋น์ ํ์จ ๊ธฐ์ค์ผ๋ก 33,107์์ด ๋์์ต๋๋ค
์ฐธ๊ณ ํ์ธ์ฉ~เตฑเตฑ
๊ฒฐ์ ์๋ฃ ํ My Courses ์ฐฝ์์ ์ํ์ ์์ํ์๋ฉด ๋ผ์
4์ง์ ๋ค๋ก ์ด 35๋ฌธ์ ์ด๊ณ
๊ทธ์ค 80% ์ด์์ ํต๊ณผํ๋ฉด ํฉ๊ฒฉ์ฆ์ด ๋์ต๋๋ค
์ ๋ ๋ฌธ์ ์ ์ผ๋ถ๋ถ๋ง ๋ณต์ฌํ์ฌ์ ๊ตฌ๊ธ ์ฐฝ์ ๊ฒ์์ ํ๋๋ฐ
๋ฐ๋ก๋ฐ๋ก ๋ฌธ์ ๋ต์์ด ์ ํ ๋ธ๋ก๊ทธ๊ฐ ๋์ค๋๋ผ๊ณ ์
ํด๋น ๋ธ๋ก๊ทธ์์ Control + F ๊ธฐ๋ฅ์ ํ์ฉํ์ฌ ๋ต์ ๊ฒ์ํ๊ณ
ํน์ ๋ต์์ด ์๋ ๊ฒฝ์ฐ์๋ ๋ค์ ๋ณต์ฌ, ๊ตฌ๊ธ ๊ฒ์์ ํ๋ ๋ฐฉ์์ผ๋ก
๋ฌธ์ ๋ฅผ ํ์ด๋๊ฐ์ต๋๋ค(๋ ๋ธ๋ก๊ทธ 3๊ฐ ์ ๋ ์ฐธ๊ณ ํ๋ฉด ๋ชจ๋ ๋ฌธ์ ๋ฅผ ํ ์ ์์ด์)
์ฌ๋งํ ๋ต์ ์ธํฐ๋ท์ ๊ฒ์ํ๋ฉด ๋ฐ๋ก ์ฐพ์ ์ ์์ต๋๋ค
์! ๊ทธ๋ฆฌ๊ณ ์ข ์ข ๋ต์ ํด๋ฆญ์ด ์ ๋๋ ๊ฒฝ์ฐ๊ฐ ์๋๋ฐ
๊ทธ๋ด ๋๋ F5๋ฅผ ํ๋ฒ ๋๋ฅด์๋ฉด ๋ฉ๋๋ค
์๋ก๊ณ ์นจ์ ํ์ฌ๋ ๊ธฐ์กด์ ํ์๋ ๋ฌธ์ ์๋ ์ง์ฅ์ด ์์ด์
์๋ ๊ฒ ๋ฌธ์ ๋ฅผ ๋ชจ๋ ํ๋ฉด ์์์๊ฐ ๋ฐ ์ ๋ต๋ฅ , ๋ต์์ ๊ณต๊ฐํด์ค๋๋ค
97% ์ ๋ต ใ ใ ใ ๋ ,,, ๋ค์ ๋งํ์ง๋ง ์คํ๋ถ์ด์์(์ฐก๊ธ)
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์ํนํ๋ฆฌ๋ฐ์ด ์ถ๊ตญ ์ Certificate(์์ฅ์) ํน์ Card(์นด๋) ์๋ฅ๋ฅผ ์ถ๋ ฅํด๊ฐ๋ฉด ๋ฉ๋๋ค~
์ ํจ๊ธฐ๊ฐ์ 5๋ !
Serving It Right ๋ต์
Question 1
Patron A and Patron B are on a date. While Patron A is in the washroom, Patron B asks the server to add a shot of Vodka to Patron A’s iced tea. Patron B insists that Patron A had asked for the addition.
What should the server do?
Refuse to add the shot until Patron A asks directly.
Question 2
True or False: A person can only be charged with impaired driving if their Blood Alcohol Concentration (BAC) is equal to or greater than 0.05%.
False
Question 3
What are the effects of combining alcohol and cannabis?
Decreases coordination.
Question 4
Which incident should be recorded in the establishment’s logbook?
An individual is using illegal drugs inside the establishment.
Question 5
When selling and/or serving liquor, which of the following is true?
Staff may have a duty of care to patrons.
Question 6
True or False: Pre-mixing drinks by hand is allowed.
True
Question 7
What feature of the British Columbia Driver’s Licence should be inspected to determine its authenticity?
The raised signature on the front of the licence
Question 8
A staff member is serving three individuals. Patron A has had one 12-ounce beer at 5% alcohol by volume and a 1.5-ounces shot of vodka at 40% alcohol by volume. Patron B has had two 5-ounce glasses of white wine at 12% alcohol by volume. Patron C has had two 1.5 ounce shots of tequila at 40% alcohol by volume.
Which patron has consumed the highest percentage of alcohol?
All patrons have consumed the same volume of alcohol.
Question 9
What is the first step towards preventing intoxication?
Monitor a person’s behaviour.
Question 10
True or False: Catering staff are permitted to drop off alcohol at catered events.
False
Question 11
What physical feature is most reliable when comparing an individual to their identification photo?
Height
Question 12
What must a server do to avoid over-service?
Adhere to maximum drink size rules.
Question 13
Which of the following strategies reduce the risk of drink spiking?
Removing any unattended glasses.
Question 14
A patron stumbles to the bar and presents with slurred speech. The patron orders a beer.
What should the staff member suspect?
Intoxication
Question 15
True or False: The only way to test a person’s Blood Alcohol Concentration (BAC) is by using a breathalyzer.
False
Question 16
A customer having recently undergone surgery is on narcotic pain relievers. The customer consumes one beer. A couple of minutes later, the staff member notices that the customer’s skin has a blue tint and is cold.
What should the staff member do next?
Call 911 and BC poison control.
Question 17
A bartender works for a manager that openly encourages their staff to consume alcohol while on the job. A colleague, who is a family friend of the manager, orders a shot for themselves while waiting on their customer’s order to be ready.
What should the bartender do?
Refuse to serve the colleague the drink.
Question 18
What information should be provided to the local liquor inspector?
All of the above.
Question 19
Which of the following may be signs of intoxication?
All of the above
Question 20
A staff member suspects a piece of identification to be fake. What should the staff member do?
Refuse entry and log the incident.
Question 21
True or False: Staff are prohibited from using force when ejecting a troublesome patron from the establishment.
False
Question 22
How fast can the liver process alcohol?
One standard drink per hour.
Question 23
A patron orders the following drinks: a 5-ounce glass of wine at 12% alcohol by volume, a vodka tonic containing 1.5 ounces of vodka at 40% alcohol by volume, and a whiskey double at 40% alcohol by volume.
How many standard drinks did the client consume?
4 standard drinks.
Question 24
A customer is purchasing a bottle of wine from a grocery store authorized to sell wine. The only person working at the till is 18 years of age and holds a Serving it Right certification.
Can the till attendant make the sale?
No, the till attendant must be 19 years of age to be able to make the sale.
Question 25
What is likely the best strategy to use when informing patrons that service will be stopped due to intoxication?
Politely inform the patron that staff are prohibited from serving intoxicated patrons.
Question 26
True or False: A licensee is responsible for patrons who have consumed non-alcoholic drinks but appear to be intoxicated by cannabis.
True
Question 27
What is an effective strategy for preventing intoxication?
Offer discounts on food items.
Question 28
As defined by Canada’s low risk drinking guidelines, how many ounces of beer at 5% alcohol by volume represents one standard drink?
12 ounces
Question 29
An individual orders a pitcher of beer at last call. What action might be best for the server to take?
Offer the individual a single serving of beer instead.
Question 30
13. True or False: Cannabis consumption can intensify the depressive effects of alcohol.
True
Question 31
What consequence does the establishment face if it is found that alcohol has been served to a minor?
A 10-day licence suspension.
Question 32
Who is required to obtain a SIR certificate when working at a restaurant?
Managers, licensees and servers of the establishment.
Question 33
True or False: Servers who are 16 may serve liquor at food-primary establishments under certain conditions.
True
Question 34
True or False: Consuming alcohol while taking cold medication is safe.
False
Question 35
A suspected minor presents to a liquor primary establishment with a British Columbia Driver’s Licence indicating he is 22 years old. The staff member suspects the ID is fake.
What should the staff member do?
Refuse to serve the individual.728x90LIST'์ง์ ๋ํ๊ธฐ > ์๊ธฐ๊ณ๋ฐ' ์นดํ ๊ณ ๋ฆฌ์ ๋ค๋ฅธ ๊ธ